top of page

Privacy Policy

Last updated: May 2026

​

At The Old Pink Library, we care about your privacy and are committed to protecting your personal information.

This policy explains what information we collect, how we use it, and your rights regarding your data when you visit our website or make a booking with us.

 

Who We Are

The Old Pink Library is a holiday home based in Balquhidder, Scotland.

Website: www.theoldpinklibrary.com

For any privacy-related questions, please contact us through the website contact form or booking email address.

 

Information We Collect

We may collect the following information when you contact us, make a booking, or use our website:

  • Name

  • Email address

  • Phone number

  • Billing address

  • Booking details

  • Guest information provided during booking

  • Messages or enquiries sent to us

  • Website usage information via cookies and analytics

 

How We Use Your Information

We use your information to:

  • manage and confirm bookings,

  • communicate with you about your stay,

  • respond to enquiries,

  • process payments,

  • improve our website and guest experience,

  • comply with legal or regulatory obligations.

We only collect information that is relevant and necessary.

 

Payments

Payments may be processed securely through third-party providers. We do not store full payment card details on our website.

Please refer to the relevant payment provider’s privacy policy for further information.

 

Cookies & Website Analytics

Our website may use cookies and analytics tools to understand how visitors use the site and to help improve performance and user experience.

Cookies may collect information such as:

  • pages visited,

  • time spent on the site,

  • browser type,

  • general location information.

You can disable cookies through your browser settings if preferred.

 

Sharing Your Information

We never sell your personal information.

We may share limited information with trusted third parties only where necessary to operate the business, such as:

  • payment providers,

  • booking platforms,

  • website hosting providers,

  • accountants or legal advisers where required.

These providers are expected to handle your data securely and lawfully.

 

How Long We Keep Your Data

We keep personal information only for as long as reasonably necessary for:

  • bookings and guest communication,

  • legal, tax and accounting requirements,

  • resolving disputes or enforcing agreements.

 

Your Rights

Under UK data protection law, you have the right to:

  • request access to your personal data,

  • ask for incorrect information to be corrected,

  • request deletion of your data where appropriate,

  • object to certain uses of your information,

  • withdraw consent where consent is relied upon.

To make a request, please contact us directly.

 

Data Security

We take reasonable steps to protect your information from loss, misuse or unauthorised access.

However, no online system can ever be guaranteed completely secure.

 

Third-Party Links

Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of those third-party sites.

 

Changes to This Policy

We may occasionally update this Privacy Policy to reflect changes to the website, booking process or legal requirements.

Any updates will be posted on this page.

 

Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact us through:

The Old Pink Library website

bottom of page